Multiple country-specific Shopify storefronts unified into one Odoo backbone — real-time inventory sync, consolidated P&L, one customer-service workflow.
Services delivered
Faster lead response
Faster ticket resolution
Reduction in lost sales
01 / Background
A US-based fashion retailer running multiple Shopify storefronts targeting different countries. They sell a wide range of clothing, shoes and accessories. Managing multiple e-commerce sites created challenges in inventory synchronization, order fulfillment, customer service and financial reporting.
02 / Challenges
Country-specific Shopify stores made inventory, orders and customer data hard to manage in one view.
Lack of real-time sync across sites led to stockouts and overselling, especially on hero SKUs.
Different warehouses and 3PL partners created inefficiency during seasonal peaks.
Fragmented support across platforms slowed returns, inquiries and refunds.
Sales and accounting reports were scattered across systems, making consolidated insight hard to assemble.
03 / Solutions
Integrated Odoo Enterprise with all Shopify stores, unifying inventory, sales and customer data.
Automated bi-directional synchronization to keep stock accurate and up-to-date across every storefront.
Order management and fulfillment centralized in Odoo, optimizing routing across warehouses.
Returns, inquiries and feedback handled inside Odoo Helpdesk across all regions.
Sales reports across all Shopify stores at global, country and store level. Custom price lists, multi-currency, automated invoice reminders and reconciliation.
A unified dashboard surfaces sales, inventory and financials so the leadership team can decide quickly.
04 / Stack & apps
05 / Outcomes
Centralized management across stores cut operational complexity.
Real-time sync ended stockouts and overselling on shared SKUs.
Optimized order processing led to faster deliveries and happier customers.
Streamlined service flows resolved tickets and returns faster.
Consolidated finance and sales reporting gave leadership a clear view of business health.
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